Privacy Policy
At Groxdigital, we value the trust our visitors and clients place in us. When you contact us or use our website, you may share some personal information with us. This page explains what information we collect, why we need it, and how we handle it.
This policy applies to our website, https://groxdigital.in/, and the information we receive through our website and other communication channels.
1. Information You Share With Us
When you contact us about our services, we may ask for a few details so we can understand your requirements and get back to you.
These details may include:
- Your name and email address
- Phone number and country
- Your website URL
- The service you are looking for
- Any message or details you choose to share
You may provide this information through our contact forms, website audit requests, consultation enquiries, or WhatsApp conversations.
We use these details to understand your needs and provide a relevant response. You can choose what information to share, but leaving out certain details may make it difficult for us to respond to your request.
2. Information We Collect When You Visit Our Website
Apart from the details you submit, our website may collect some basic technical information during your visit.
For example, we may receive information about your browser, device, IP address, the pages you visit, and how you arrive at our website.
This information helps us understand which pages visitors find useful, identify website problems, and make improvements where needed. The information collected depends on the website features and tracking tools currently in use.
3. How We Use Your Information
We use the information you provide for everyday business purposes. This may include replying to your questions, discussing our services, preparing website audit reports, and communicating with you about a project.
We may also use website usage information to understand visitor behaviour, improve our content, check website performance, and measure advertising results.
If you become a client, we may use relevant contact and business details to manage your project and communicate about the services you have requested.
We do not intend to collect personal information without a reasonable purpose. Where consent or another legal basis is required, we will handle the information accordingly.
4. Cookies and Website Tracking
Like many websites, Groxdigital may use cookies or similar technologies to keep certain features working and understand how people use the website.
These technologies can help us measure traffic, understand visitor activity, and evaluate advertising campaigns.
You can manage cookies through your browser settings. Keep in mind that blocking certain cookies may affect how some parts of the website work.
Where required by law, we will ask for your permission before using non-essential cookies or tracking technologies.
5. Third-Party Tools
We may use external tools to help us analyse website traffic, manage advertising, and improve our services. Depending on our actual setup, these may include Google Analytics, Google Ads, Meta advertising tools, and website performance or SEO platforms.
When these tools are active, some information may be processed by their providers. Each provider follows its own privacy policy and terms.
We recommend checking the relevant provider’s privacy policy if you want to know more about how it handles information.
6. Do We Share Your Personal Information?
We do not sell your personal information to other companies.
In some situations, sharing information may be necessary. For example, we may provide relevant data to service providers who help us operate our website or measure advertising performance.
We may also disclose information if we are legally required to do so or if disclosure is reasonably necessary to protect our website, business, or the rights of others.
We aim to share only the information needed for the relevant purpose.
7. How We Protect Your Information
We take reasonable steps to keep the information we receive protected from unauthorised access, misuse, or disclosure.
However, no online system is completely secure. Although we work to protect your information, we cannot guarantee that every electronic transfer or storage method will always be free from security risks.
If you have a concern about information you have shared with us, you can contact our team by email.
8. Your Privacy Rights
You may have certain rights over your personal information, depending on where you live and which privacy laws apply to you.
These rights may include:
- Asking us what information we hold about you
- Requesting a correction
- Asking for deletion where permitted
- Withdrawing consent when processing is based on consent
- Asking us to stop sending marketing messages
To make a request, email contact@groxdigital.com. We may ask for additional details to confirm your identity before taking action.
We will handle your request according to the applicable legal requirements.
9. Information From Visitors Outside India
Groxdigital is based in India and may receive enquiries from people and businesses in other countries.
Depending on the tools we use and the services we provide, your information may be processed in India or another country where a service provider operates.
Privacy laws differ between countries. Where applicable, we will follow the legal requirements for processing and transferring personal information. Additional rights may apply to visitors covered by laws such as the GDPR.
10. How Long We Keep Your Information
We do not need to keep every piece of information forever.
We retain information for as long as it is needed to respond to enquiries, manage client relationships, maintain business records, or meet legal requirements.
Once the information is no longer needed, we will take reasonable steps to delete it or remove details that identify you, where appropriate and legally permitted.
11. Children’s Privacy
Our website is intended for people interested in our digital marketing services and related business information. It is not specifically designed to collect information from children.
If we become aware that personal information has been collected from a child in a way that violates applicable law, we will review the situation and take appropriate steps.
12. Changes to This Policy
Our website, services, or legal requirements may change over time. If we update our privacy practices, we may revise this page to reflect those changes. The latest revision date will appear at the top of this page. You can check back whenever you want to see whether anything has changed.
13. Contact Groxdigital
If you have a question about this policy or want to discuss how your personal information is handled, please contact us using the details below.
Business Name: Groxdigital
Address: Tughlakabad Extension, New Delhi, India
Email: contact@groxdigital.in
Website: https://groxdigital.in/
We will review your message and get back to you as appropriate.